FAQs
Frequently Asked Questions (FAQs)
General Questions
What is TAP?
TAP is a social app designed to help people meet up in real-time while they are out and about. It removes the friction of scheduling by allowing users to set up meetups at a convenient time and place.
How does TAP work?
TAP allows users to create or join spontaneous face-to-face meetups. Simply choose a time, pick a location, and connect with others who are available nearby.
Who is TAP for?
TAP is for anyone looking to make new friends, network, or just find company while out. Whether you're traveling, moving to a new city, or just want to meet people casually, TAP makes it easy.
Using the App
How do I set up a TAP?
To set up a meetup, select a time and location, choose a topic or type of activity, and wait for others to join.
Can I join a TAP created by someone else?
Yes! You can browse open TAPs in your area and join one that fits your interests and availability.
What types of meetups can I create?
You can create social, professional, or casual meetups for coffee, workouts, co-working, game nights, and more.
Do I have to message people before meeting?
No, TAP is designed to minimize unnecessary back-and-forth messaging. However, you can message participants if needed.
Safety & Privacy
Is TAP safe to use?
TAP prioritizes safety with verified users, privacy controls, and the ability to report inappropriate behavior.
How can I ensure my safety when meeting someone through TAP?
Always meet in public locations.
Let a friend know your plans.
Use the app’s built-in safety features.
Can I control who sees my TAP?
Yes, you can set privacy settings for your meetups, limiting them to certain users or making them public.
What if I feel uncomfortable during a meetup?
If you ever feel uncomfortable, you can leave the meetup at any time and report any concerns through the app.
Account & Technical Support
How do I create an account?
Download the app, sign up with your email or social login, and set up your profile.
Can I delete my account?
Yes, you can delete your account at any time in the settings section of the app.
What if I have technical issues with the app?
Visit our support page, check our troubleshooting guide, or contact customer support.
Other
Is TAP free to use?
TAP offers a free version to it's users looking to connect and make friends. A premium version may be available to business owners for use at some point in the near future.
Does TAP work in all cities?
For now, TAP is only available in the Kansas City Metro, however, we'd love to see it expand!
How do I contact support?
You can reach our support team through the app or email us at support@smallrobot.app.